What is the order status?

Modified on Fri, 13 Oct 2023 at 12:21 PM

We understand that you're excited to receive your order from Redstag Supplies! Here are a few ways you can track your order:

1. Track your order through your account

Once your order has shipped, you can log into your Redstag Supplies account and go to the "Orders" section. You'll see a list of all your orders, including the tracking number for each one.

2. Track your order through our website

You can also track your order by visiting our website and clicking the "Track My Order" button in the footer. You'll be asked to enter your order number and email address, and we'll show you the tracking information for your order. 

Note: Third-party software is utilized to synchronize tracking data with official shipping carriers. Occasionally, on a few orders, the system may experience difficulties in locating or displaying accurate data. In such scenarios, please reach out to us for further assistance.

3. Track your order through email or SMS

We'll also send you automated shipment notification emails and SMS messages with your tracking information. These messages will include a link that you can click to track your order online.

Note: Third-party software is utilized to synchronize tracking data with official shipping carriers. Occasionally, on a few orders, the system may experience difficulties in locating or displaying accurate data. In such scenarios, please reach out to us for further assistance.

We hope this helps! If you have any questions, please don't hesitate to contact us.

Here are some additional tips for tracking your order:

  • Be sure to check your spam or junk folders for tracking emails and SMS messages.
  • If you don't have a tracking number yet, it may take 24-48 hours for it to be generated.
  • If you're still having trouble tracking your order, please contact us and we'll be happy to help.

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