Types of Order Statuses for Redstag Supplies

Modified on Tue, 17 Oct 2023 at 10:38 AM

Related Article: How can I track my order? 

Redstag Supplies uses four main order statuses:

  • Manual Verification Required: This status is used for orders that need to be manually verified before they can be fulfilled. This may be because the order contains a high-value item, or because there is a question about the order's information.
  • Awaiting Fulfillment: This status means that your order has been verified and is now waiting to be fulfilled. This means that the items in your order are being gathered and prepared for shipping.
  • Awaiting Shipment: This status means that your order has been fulfilled and is now waiting to be shipped. This means that the shipping label has been created, and the package is ready to be picked up by the carrier.
  • Shipped: This status means that your order has been shipped and is on its way to you. You will receive a tracking number, so you can track the progress of your shipment.

You can check the order status of your orders in your Redstag Supplies account. To do this, log in to your account and go to the "Orders" page. You will see a list of all your orders, along with their current status.

If you have any questions about your order status, please contact our customer support team. We will be happy to help you track your order and answer any questions you have.

Here are some additional things to keep in mind about order statuses:

  • The order status may change multiple times as your order progresses through the fulfillment process.
  • The order status may not be updated in real time. It may take some time for the status to be updated after an action has been taken.
  • If you have any questions about your order status, please contact our customer support team. We will be happy to help you track your order and answer any questions you have.


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